MCHOSE AUS

We ship Australia-wide and to New Zealand.

In Australia, we deliver to major cities including: Sydney、Melbourne、Brisbane、Perth、Adelaide、Canberra、Gold Coast、Hobart

We also ship to most regional and rural areas across VIC, NSW, QLD, WA, SA, TAS, NT and ACT.

For New Zealand, we ship to: Auckland、Wellington、Christchurch、Hamilton and other major NZ cities and regions.

If you’re unsure whether we can deliver to your postcode, feel free to contact our support team.

All MCHOSE Australia orders are shipped from our local warehouse in Melbourne:

12 / 163–179 Forster Road, Mount Waverley, VIC 3149, Australia

Because we ship locally from Victoria, you don’t need to worry about international customs delays or import duties for Australian orders.

Orders are usually processed within 1–2 business days.

Estimated delivery times:

• Metro areas: 2–5 business days
  
• Regional areas: 4–8 business days
  

Please note that delivery times may vary during peak periods, public holidays, or promotional events.

For more details, please refer to our Shipping Policy.

MCHOSE provides a 1-year limited warranty on all products. If you encounter any quality issues, please contact us at support@mastex.com.au with relevant images or videos for assistance.

Yes, you can.

We offer warehouse pickup and on-site purchase at:

12 / 163–179 Forster Road, Mount Waverley, VIC 3149

Please contact us before visiting to confirm stock availability and arrange a pickup time.